Author Archives: NovusCall
Telemarketers, Wrong Numbers, and Hang Ups
I am thrilled to announce, that Novus Call Centers doesn’t charge for telemarketers, wrong numbers, and hang up calls! Now only your business calls are counted towards your call volume. All logs will still be available though our client … Continue reading
Filed under Uncategorized
A Day of Thanksgiving
I love Fridays at the office. Everything is a bit more laid back and its one of the slower days. Especially as we approach the holiday next week, many people have started traveling. Today, our conversation turned towards Thanksgiving and … Continue reading
Filed under NovusCall Chit-Chat
Halloween Party!
What a fantastic time! The office filled with the aroma of fresh hot pancakes and the laughter of friends. Novus Call Centers held our first Annual Halloween Breakfast. All of our employees dressed up - or dressed down, since costumes … Continue reading
Filed under NovusCall Chit-Chat, Uncategorized
Time = Money
But what is the value of your time? How do you determine what your time is worth? That is a difficult question for every business owner; one that is often over looked. In our industry, we speak to business owners … Continue reading
Filed under Uncategorized
Hearing a smile?
Yes, you can really hear a smile. Smiling affects how we speak, to the point that callers can actually identify the type of smile based on sound of our voice alone. People are listening to the cue’s that we … Continue reading
Filed under Customer Care
Interesting What a Remote “Live Receptionist” Can Mean to Your Bottom Line
Over the years, I have always thought an office receptionist just had to be planted in the office right there visible to everyone. Not so anymore. More and more businesses are finding they do just fine with a “remotely located” … Continue reading
Filed under Novus Services
What Does “Greening” NOVUS Mean?
Remember the days when you had to show up to work to punch the time clock, sign in, or be present to be counted there by your supervisor? Well, being “there” may very well be a thing of the past … Continue reading
Filed under Uncategorized
Keeping Your Business Alive in this Economy: Making good business decisions
Well, friends, this isn’t the recession the news pundits are trying to make you believe that will go away in a year or two. This, to be quite blunt about it, is getting closer and closer to a depression each … Continue reading
Filed under Uncategorized
NovusCall
